Mon. Sep 16th, 2024
alert-–-ticketmaster-is-down:-oasis-ticket-sale-hit-by-outage-as-fans-flood-website-–-with-thousands-unable-to-access-the-queueAlert – Ticketmaster is DOWN: Oasis ticket sale hit by outage as fans flood website – with thousands unable to access the queue

Ticketmaster was down after the site was flooded with hundreds of thousands of Oasis fans desperately trying to buy tickets.

The platform is the main provider selling the hotly-anticipated tickets but users have been reporting constant crashes as thousands of fans have been unable to access the queue.

Oasis devotees had been preparing an army of screens and accounts to give them the best chance of getting to the front of the queue but IT issues have been causing mayhem.

Fans have reported seeing messages of ‘website not found’ on TicketMaster, with others say they have seen an ‘Error 503’ which usually indicates a webpage is unable to handle any more connections.

Distraught fans have labelled Ticketmaster’s operation a ‘shambles’ and a ‘disgusting monopoly’ with some heartbroken fans reporting crashes even when they got to first place in the queue.

A graph showing the reported outages on the website show a massive spike this morning as people across the country failed in their quest to get tickets. 

The tickets for the Irish gigs went live at 8am BTS with the passes for the UK shows at 9am – but bookmakers have put the odds of landing one of the 1.4million tickets at just 14/1. 

Due to the problems, TicketMaster has implemented a queue system to enter the site.

Angered fans have been messaging following the repeated tech failures which they have labelled ‘ridiculous’. 

Lindsey Cook said she was ‘gutted’ as she was first place in the queue before TicketMaster crashed and went down. 

Melanie got up at 2.30am in the US to buy tickets but was left bitterly disappointed, adding: ‘When I got to one in the queue for Edinburgh, it told me I was being moved into the page to shop for tickets, but then it just dumped me back to the start, asking if I wanted to join the waiting room. 

‘When I tried rejoining the waiting room, it kept giving me errors—bad gateway. This is ridiculous, as Ticketmaster’s entire value proposition is selling tickets for high-volume events.’

Manchester born Abby Hardman said she and her sister are on holiday and Ticketmaster kept blocking them and calling them bots, adding: ‘There should be a way this is avoided as it’s not a fair game otherwise!’ 

Chloe Spence said she was been left ‘extremely angered’ after she was kicked off Ticketmaster while number 200,000 in the queue. 

Susan Miles said: ‘Been trying to log in to my TicketMaster account since 8.10am. Not happening.’

Marlie Duff said: ‘I woke up early to be ready and when a waiting room dropped I pressed join and it crashed and I got kicked out and then I joined a queue to get into the website and when it finally loaded it crashed and I got kicked out of that too.’ 

Veronica said: ‘I logged on at 5.30am as my son really wants to go and see them. Count down was on and at 8.52am error came up and now I can’t even log into the site.’ 

Matthew McKeown said: ‘Absolute shambles of a ticket sale! Sat waiting to join the queue for half an hour, only for the page to load and then crash, before then telling me that the website thinks I’m a bot?

‘You than have to log in on another device, to be placed right back at the start, queue for the website to then queue for the tickets.’  

Olivia Sebastianelli said: ‘I was on super early this morning. Managed to join the queue and while it was calculating the people ahead of me, the website crashed and I couldn’t get back onto the site. 

‘After what feels like forever trying to get it to load i am back in the queue , only now i have 128,004 people ahead of me. 

‘So despite being early and getting on the site and in a queue early, Ticketmaster lost me my place in the queue and its now looking unlikely i will get tickets.’ 

Liam Francis said: ‘Was in the queue for over an hour and then I finally was told I was being transferred to the TicketMaster site but instead I was transferred to a page saying I was a bot and now I can’t even access the queue. 

‘It just keeps taking me to the same page.’ 

Lindsey Curry said: ‘I was in the queue, then when I was next to get tickets the page reloaded and I was told I was behaving like a “bot”. I had one tab open on one device.

‘I now can’t get back on the site. I’ve bought tickets before, only ever 2 at a time and they have my card on file. 

‘This is shambolic, and a disgusting monopoly TicketMaster have on sales. I think they need to be held to account for how badly they treat genuine fans.’

People, who said they’d been sitting at their computer all night, were getting ‘something went wrong’ messages.

One woman said: ‘Is anybody else getting this on TicketMaster while trying for Oasis tickets?’ She tagged TicketMaster Ireland in the hopes of getting an answer.

Oasis fans were holding their breath as they wait for ticket sales to open today – as 14 million vie for passes in what is expected to be a Ticketmaster bloodbath.

The band’s devotees have been frantic since the Slide Away stars announced their reunion tour on Tuesday – following 15 years of war between Noel and Liam Gallagher.

The 14-show run will go from July 4 to August 17, kicking off at Cardiff’s Principality Stadium before the brothers pack out Heaton Park in Manchester, Wembley in London, Murrayfield in Edinburgh and Croke Park in Dublin.

Last night the lucky few who managed to get a successful pre-sale code battled to see the 90s group as the first tickets went on sale at 7pm yesterday.

But within minutes of the permits going live they were being flogged for more than £10,000 by touts – with experts finding 80 tickets hoping to make a staggering £200,000 up for sale within 20 minutes of the presale.

Today’s passes for next summer’s shows in the UK went live at 9am – with bookmakers putting the odds of landing one of the 1.4million tickets at just 14/1.

This means desperate fans only have a seven per cent chance of confirming their place at a gig, according to Betfair.

Mobile Network Three has estimated that a staggering 36.2 million devices will tune in to the Oasis sale this morning, with each fan trying their luck on an average of 2.6 devices to maximise their chances.

Hicham Mabchour, tech expert at Dynatrace said: ‘First it was Beyonce, then Taylor Swift, and now Oasis – demand for live concerts is most definitely back, and with it, we’re seeing an unprecedented surge on ticketing sites and services.

‘Despite the steps taken to prevent site traffic issues by working with four different ticket providers and offering pre-sale to ease traffic on one site alone, outages are still always a possibility. 

‘What matters most is getting back online quickly and remediating the issues instantly. As IT systems have become far more complex than humans can manage alone, using AI is becoming mandatory to resolve incidents and prevent further downtime. 

‘Companies that know they’ll be dealing with huge spikes in demand, like ticket providers, need to ensure they’re equipped with an effective AI engine that can help them recover from an outage at the speed required to minimize impact to customers.’

In a survey of 500 UK Oasis fans, 68 per cent said they would try for the chance to see their favourite band next summer after the warring brothers announced that ‘the guns have fallen silent’.

Tickets that were sold in the pre-sale are now being flogged for well over £6,000 each for the gig at London’s Wembley Stadium. Others, for hospitality clubs, can be found at a stunning £10,578 for two people.

This is despite the most expensive ticket initially being up for grabs for £506.25 – with gigs in the capital starting at £74.25.

The band last night added their condemnation as they blasted the brazen money-grabbers – saying that their tickets will be canceled by promoters.

Posting on X, they said: ‘We have noticed people attempting to sell tickets on the secondary market since the start of the pre-sale.

‘Please note, tickets can ONLY be resold, at face value, via Ticketmaster and Twickets.

‘Tickets sold in breach of the terms and conditions will be canceled by the promoters.’

Speaking to , Adam Webb of FanFair Alliance – a group opposing ‘industrial scale’ secondary ticketing -said: ‘Within 20 minutes of tonight’s Oasis pre-sale, we found individual touts listing up to 80 tickets each on viagogo – hoping to make eye-watering profits of almost £200,000.

‘This is money being gouged from fans, syphoned away from the UK economy, and washed through the coffers of overseas websites.

‘This kind of consumer exploitation can only be reigned in by the Government. The only solution is to outlaw resale of tickets for profit.’

A consumer law expert further warned against buying up resell tickets – saying that even those that are not scams could be cancelled.

Lisa Webb, of Which?, said: ‘Oasis fans are understandably eager to snap up tickets to the reunion tour, but we’d strongly advise against buying any of the resale tickets currently popping up online at inflated prices.

‘Not only is there a chance that some of these listings could be scam attempts, but even legitimate tickets could be cancelled, rendering them invalid, if they are sold outside of the official resale platforms or at above face value.

‘Resale tickets should only be listed on the official resale platforms, Twickets or Ticketmaster Fan-to-Fan exchange, and at no more than the price that was paid (its face value plus booking fees) originally.

‘If you buy through the official seller you’ll be entitled to a refund if the show is cancelled but if you buy through a secondary ticket seller, you may not get your money back.

‘We’d also recommend paying using your credit card if the tickets cost more than £100, or by PayPal, which also offers an extra layer of protection provided you choose ‘paying for an item or service’ rather than ‘sending to a friend.’

Tickets on Stubhub are being sold for more than £6,300 – while others on Viagogo appear to be up for grabs thousands of pounds.

One angry fan, Dean Smith, raged at ‘low lives’ who are selling them for stupid prices.

Another, Daire Tully, added: ‘Was always going to happen. Missed out on the presale.

‘Heartbreaking to see Oasis tickets being sold at multiples of the face value before they’ve even gone on general sale.’

Liam and Noel Gallagher confirmed Oasis’s long-awaited reunion with a worldwide tour in 2025 on Tuesday, saying: ‘The great wait is over.’

The Britpop band, who split nearly 15 years ago and released their chart-topping album Definitely Maybe around three decades ago, announced the series of dates will kick off at Cardiff’s Principality Stadium.

Noel, 57, quit the Manchester rock group on August 28 2009, saying he ‘simply could not go on working with Liam a day longer’.

Fans have been pleading with the brothers to regroup since they disbanded, prompted by a backstage brawl at the Rock en Seine festival in Paris.

Reunion rumours have intensified recently after they teased an announcement for 8am on Tuesday, and reports that the feuding brothers were ending their disagreement.

Confirming the Oasis Live 25 tour, they said: ‘The guns have fallen silent. The stars have aligned. The great wait is over. Come see. It will not be televised.’

As they battled to get the first passes last night, nostalgia-merchants posted photos as they waited behind thousands of others. Those who were successful proudly showed off their tickets as they became the first triumphant fans to be able to look forward to the shows.

JULY 2025

AUGUST 2025

Superfan Peter Davies, 30, celebrated his win after securing four tickets for the opening night at Wembley for £600 – after joining the queue at number 1,051.

A previous attendee at both Liam and Noel’s gigs alongside the last Oasis tour, he battled against website glitches to get the prized passes.

Speaking about his reaction, he told : ‘It was relief, at first, if I am honest. Then it dawned on me that I am actually going to go see Oasis at Wembley.

‘All week we prepared for this. I spoke with family and friends to tactically plan for how we were going to try for different dates, then seeing if one of us got a code, how many tickets we would get and where in the stadium. I was the only one who got a presale code so it made it a lot easier to go for one date.

‘I am looking forward to seeing an iconic and historical moment with my family – we’ve all grown up loving Oasis and it’s going to be something we’re going to talk about for years. It’s also going to be the first time my sister and girlfriend see Oasis live, so I look forward to seeing their reactions.’ 

Another, Camilla Polson, was delighted to secure tickets to the opening night of the tour in Cardiff.

She said: ‘Securing Oasis tickets is one of the greatest moments of my life. The iconic songs with the crowd singing along, it’s easy to imagine how powerful that experience is going to be. 

‘There’s something truly unique about being in a sea of fans who all share the same passion for the music. 

‘Having everyone eagerly anticipating the first chords of those iconic songs, will be absolutely thrilling. I’m sure it will be an experience I’ll remember for a lifetime. I can’t  wait to be at the opening night of the tour in Cardiff!’

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