Furious NAB Bank customers have been struck by a major tech outage impacting its internet, mobile and desktop banking services on Thursday afternoon and evening.
Over 1900 complaints were made to tech monitoring website Downdetector by 4.30pm Thursday by frustrated customers who couldn’t use the bank’s app or other online services.
NAB told Daily Mail at 6.39pm its services were up and running again.
According to Downdetector the first reports of NAB services being down came in around 3.50pm.
It is the second major tech outage to hit bank in the past two months.
‘Currently NAB’s systems experiencing a technical issue which is affecting the functionality of the NAB App and Internet Banking,’ NAB tweeted earlier on Thursday evening.
‘Please allow some time as our Support teams are working hard to fix this. We appreciate your patience & apologise for the inconvenience.’
Unhappy NAB customers took to X to express their frustrations.
‘Is there a problem with internet banking? Really slow to login and once in immediately thrown out,’ one tweeted.
‘Has Internet Banking been hacked ? Asking for a New Version of Online banking but won’t work,’ another X user wondered.
‘(What) the f**k is wrong with NAB internet banking?’ another asked more bluntly.
‘It appears NAB banking is down yet again. Is this just a regular thing for NAB nowadays? What’s the cause of these issues?’ asked another X user.
‘Is there a problem with internet banking. Really slow to login and once in immediately thrown out.’