International passengers have accidently skipped border control at an n airport in a major security breach after their flight touched down.
The incident, which took place on Saturday evening, led to travellers being rescreened by security and delays for 11 departing international flights.
A representative of Brisbane Airport told Daily Mail : ‘At 6.20pm, passengers arriving on a service from Port Vila entered the sterile departure area instead of the border control level of the terminal.
‘The safety and security of all passengers is our utmost priority and as a result the decision was made to rescreen all departing passengers within the International Terminal.
‘Additional Brisbane Airport team members were called in to the terminal to assist and extra security screening capacity was opened.
‘We apologise to all passengers who were delayed and we’re thankful everyone made their flights without any cancellations.
‘A thorough investigation is underway to determine how the breakdown in the arrival procedure occurred. We thank all passengers for their patience during this busy Easter travel period.’
The incident led to significant delays for departing passengers at Brisbane Airport’s International Terminal on Saturday evening.
One frustrated passenger shared footage of the delays on social media as he revealed he had been kept in the dark over the reason for the rescreening.
Sean Harcourt-Bell, who was travelling through the international terminal over Easter weekend, explained he was delayed for two and a half hours.
‘So I’m currently standing in Brisbane International Airport and they’ve done a massive sweep to get rid of all staff and passengers,’ he said on TikTok.
‘They’re going to rescreen everyone and they’re very aloof on what’s happened.’
Mr Harcourt-Bell claimed he wasn’t informed the reason for the delay ‘officially’ as passengers were forced to wait hours for the issue to be resolved.
Brisbane Airport confirmed inbound international services and domestic flights were not impacted, and no flights were cancelled.