Aussies are urged to be on high alert for a new Post text message scam where fraudsters pose as the mail service to steal personal information and money.
The fake text message claims a package has been sent to the incorrect address and provides a link to correct the information.
Post has issued an urgent warning for Aussies after scammers sent a fresh wave of texts impersonating the national postage service
‘The package you sent has arrived at our warehouse and cannot be sent because of incorrect address information, please fill in the exact information again, and we will send it within 24 hours,’ the message says.
Post warned customers that the message should be deleted immediately.
The postal service said it ‘will never contact anyone via SMS or email asking for personal or financial information or payments’.
Post urged those waiting on a package to use the AusPost app to receive delivery updates as ‘it uses push notifications that can’t be replicated by scammers’.
‘We’re seeing a greater public awareness of cybersecurity but encourage customers to stay alert for signs of a scam, including a non- Post web address, or an unusual sense of urgency or emails asking you to click on a link,’ an Post spokesperson said.
The scam method, known as phishing, attempts to deceive targets into handing over personal information that can either be sold on or used to access other accounts.
It is the most common method used by scammers, with just under $2.5million lost as part of 18,000 incidents reported to Scamwatch in January and February alone.
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